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12/08/2008

Kinetic Travels to Prince Edward Island for CUCCOA Conference

For the 3rd year in a row, Kinetic Software is participating as a sponsor during the Canadian University and College Conference Organizers Association (CUCCOA) in beautiful Charlottetown, Prince Edward Island. From Oct. 5 - 8, conference professionals from all over Canada will gather in one spot to learn about industry trends and network with colleagues. This is a special year for CUCCOA as it marks it's 30th year as an association. Business Development Manager, Mark Williams, along with Training & Implementation Manager, Laura Aikey, are presenting during the conference on customer profiling techniques. They will also be available to demo the Kx Hospitality and Conferencing software system to interested attendees. Any person interested in scheduling an appointment can contact Mark at 1-888-539-6020 or mark.williams@kxsoftware.com.
22/07/2008

New Customer Spotlight - Southeastern University

Think palm trees, orange groves and wide sunsets reflected in sparkling lakes. That is the setting for a beautiful Mediterranean-styled campus in Lakeland, Florida, where conference guests enjoy a year-round average temperature of 72 degrees. Situated between two lakes on more than 87 acres, the school's location provides visitors easy access to the cultural and recreational opportunities of nearby Tampa, Orlando and the Florida Sun Coast. Southeastern University is the latest addition to Kinetic Software's expanding portfolio. This client selected the Kx Hospitality and Conferencing software system to assist with their growing conference operations.
05/05/2008

Kinetic Hires Support Manager

Tom Leslie joins Kinetic Software as a full-time Support Manager. He recently graduated from the University of Pittsburgh at Johnstown in May with a Bachelor of Arts in Business specializing in information systems. He also received a Minor in Computer Science. He will assist Kinetic’s North American clients with installations, maintenance and general support issues. Kinetic’s Business Development Manager, Mark Williams, said, “Tom has become an asset to the company and is committed to improving our customer service as well as future product development.” He successfully completed an extensive 3-month training program at Kinetic’s global headquarters in the United Kingdom last summer.
20/01/2008

Kinetic Joins ACUI

Kinetic Software, Inc. has joined the Association of Collegiate Unions International. Founded in 1914, ACUI is a nonprofit educational organization that brings together college union and student activities professionals from hundreds of schools in seven countries. Its members work on urban and rural campuses, in two-year and four-year institutions, and at large and small schools. They are students and administrators whose mission is to build campus community. Business Development Manager, Mark Williams, will be exhibiting during the annual conference in New Orleans March 17 - 20. Kinetic has reserved booth #1014. Call Mark at 1-888-539-6020 to make arrangements for a personal demo.
13/04/2007

Kinetic Software Hires Trainer for its North American Operations


Johnstown, PA - Laura J. Aikey will join Kinetic Software June 12, 2007 as a Trainer and Implementation Specialist. Laura's main duties will involve the management of all educational activities providing a combination of remote and on-site training for clients in the United States and Canada. Kinetic’s Business Development Manager, Mark Williams, said “We’re delighted to have Laura on the Kinetic team; her extensive knowledge of the collegiate conference industry is a true asset.”
With over 13 years experience in higher education, Laura brings with her a wealth of on-the-job experience.

Her professional career includes stints at Regis College, Green Mountain College, and the University of Pittsburgh at Johnstown. In addition, Laura is on the Board of Directors for the Association of Collegiate Conference and Events Directors – International (ACCED-I).

Her educational background includes a Master of Arts in Student Affairs in Higher Education and a Bachelor of Science in Education from Indiana University of Pennsylvania.

RHUL's Sales & Marketing Team celebrate
RHUL's Sales & Marketing Team celebrate
18/08/2006

RHUL launches multi-million pound conference and banqueting facilities

Royal Holloway has just announced that its new Lecture Theatre Complex and dining area, which represents some £35 million investment, is to open on schedule in September 2006. This will enable the University to extend its successful conferencing and events business.

The Lecture Theatre Complex contains an auditorium seating 400, eight large seminar rooms, and spacious foyer areas. The new dining area, which can seat up to 400, is situated nearby.

These two projects are part of a wider £100m investment programme at Royal Holloway, with year-round guest accommodation set to be completed in 2007, and new environmentally-friendly halls of residence also under construction.

Nine companies have already booked conferences in the Lecture Theatre Complex, including the Association of University Engineers and the CAQDAS Networking Project.

On 20 September, Royal Holloway is to hold an open day to celebrate the completion of the new facilities. Conference and event organisers are welcome to attend to view the new developments. In addition, attendees can take part in a number of interactive seminars, talk to exhibitors and enjoy the refreshments on offer.

12/06/2006

Kinetic Representative on hand to receive feedback at CUBO2006 Venue professionals' Conference

This year's CUBO National Conference, hosted by the University of Leeds at Weetwood Hall Conference Centre and Hotel, will take place from 15 to 17 June. The Conference gives university conference, venue and accommodation management professionals the opportunity to network and exchange best practice in their field.

Nick Lomax, Customer Services Manager, will be present on 15 June to enable Kinetic Solutions’ academic venue clients to review their progress or discuss future developments.

If you’d like to talk to Nick, please make an appointment via Lisette Toetenel email lisette@kinetic-solutions.co.uk, or call her on 01234 436121.

27/04/2006

Kinetic Solutions launches Kx Online Forum

As a result of many requests from our clients at the recent user forum, Kinetic Solutions is launching a web message board on the 1st May 2006. The web board enables clients to discuss best practice, exchange ideas and make suggestions for future development of the Kx modules. In addition customers will be able to view and download useful information such as release notes and training guides. The online forum will also detail forthcoming events and, in the longer term, enable members who wish to attend to book online. We hope that as many clients as possible will make use of what we believe to be a very useful tool. Please register online at http://forum.kxforum.com/ and an email will be sent validating your log in details.
Bedroom in Kent University's Tyler Court
Bedroom in Kent University's Tyler Court
16/03/2006

University of Kent uses Kx online room booking software to achieve fast turnaround for students

In September 2005, the University of Kent used Kx online accommodation booking software to perform a minor miracle - issuing nearly 4000 contracts and allocating the same number of bedrooms in just four days.

Kevin Stuckey, residences and conference manager at Kent, outlines the benefits:

  • no postage costs, with masses of paperwork being totally eliminated
  • the process of offering and allocating bedrooms was completed in just 4 days
  • staff could easily track the application in real time - ie accepted/rejected and when
  • time freed up meant the team could focus on enhancing customer service levels.
    • Similar online software for booking housing, meeting rooms, conferences is already being used to great effect by other academic establishments, such as Warwick University, and also by private companies in the hospitality and banqueting industry.

      For more information, contact sales@kinetic-solutions.co.uk or call us on 01234 436121.

15/03/2006

User Forum Feedback on improving Kx meeting booking, conferencing, and accommodation management software

Following the extremely successful Market Share event held on 8 February at the orange studio in Birmingham, a meeting was held to decide the future format of user forums. Coordinated by Kevin Stuckey of the University of Kent, the user forum gave Kinetic some invaluable feedback and determined the future shape of how we gain your feedback to improve our meeting, conferencing, accommodation and venue management software.

The main outcomes of the meeting were:

  • The development of a web message board to give users the chance to interact and discuss issues relating to modules within Kx.
  • Identify best practice among users and arrange for illustrations of these to be part of future training events.
  • Kinetic is to log any issues related to general upgrades or enhancements and circulated these to users.
  • To hold bi-annual meetings in February and October or November in a central location, ideally a Kx user venue
  • Future user forums will be coordinated by Kinetic and with consist of a general session in the morning and specific sessions in the afternoon on the relevant modules – these sessions may be driven by topics raised on the web board.

The next user forum will be held at St Johns College, Cambridge on 7 November 2006.

15/03/2006

Winchester University switches to Kx online student accommodation advertising

Using Kx’s online advertising features, Winchester has just launched a service to its returning students enabling them to view available off campus student accommodation online.

This feature allows students to view off campus properties via the university website and see the facilities they offer without the need to call the university accommodation office.

For Winchester, this is the first stage in its plan to increase the number of administration tasks undertaken online. The next step will be to enable students to book viewings online, a system which is already working very successfully for Warwick University.

Hester Wellings, housing assistant, is delighted with the way in which the new system works. She said, “This addition to Kx is not only providing a much faster and better service to our students, who can look up what accommodation is available online, but is also saving us time in terms of not having to deal with as many enquiries over the phone.”

For information about Kx online booking software, please contact sales@kinetic-solutions.co.uk or call 01234 436121.

Exterior of Shakespeare's Globe by John Tramper
Exterior of Shakespeare's Globe by John Tramper
14/03/2006

Conference and Accommodation Software specialists offer exclusive sales action planning workshop

On 4 May 2006, Kinetic Solutions, venue management software developer, and Unique Venues will jointly host an exclusive sales action planning workshop for Sales and Marketing professionals in the venue industry at Shakespeare’s Globe in London.

Entitled To sell or not to sell - old world genius meets new world creativity, the one-day workshop will feature US sales expert and president of Unique Venues Chuck Salem, who is bringing this highly successful, innovative and dynamic training programme from Miami to London.

During this event he will discuss the steps involved in building a comprehensive venue marketing and sales plan, tailored for the unique meeting venue.

Topics covered include:

  • who should you be marketing to?
  • what are their meeting and event needs?
  • what are your competitors doing to keep ahead in the marketing game?
  • what are the current industry trends and how do they affect the way you market and conduct your business?
  • how do you take this information and incorporate it into a manageable, dynamic and successful sales action plan.

Places at the workshop, including lunch and a 20-minutes tour of Shakespeare’s Globe, are £50.00 per person. For a booking form click here or contact Lisette on 01234 436121 or email: lisette@kinetic-solutions.co.uk

Chris Wildsmith addresses Hostec Conference
Chris Wildsmith addresses Hostec Conference
13/03/2006

Chris Wildsmith addresses Hostec conference on the benefits of marketing software

February this year saw Chris Wildsmith, Kinetic Solutions’ managing director, stand alongside some of the giants of the technology industry to deliver a session at the Hostec conference on increasing sales through technology. Kinetic’s own Kx software used by academic housing departments and banqueting and conference specialists includes a specialist marketing module, which offers bookings, email mailshots and contact management software.

Hostec, the European food service and hospitality industry’s annual technology event, aims to bring together buyers, suppliers, decision-makers and consultants from the hospitality, food service and leisure industries with companies that offer advances in the technology that supports their industry.

Chris’s presentation fitted in well with these aims, as he spoke about how technology within the conference and events arena can increase sales volumes, gain competitor advantage, and increase customer satisfaction.

For a copy of the presentation please contact info@kinetic-solutions.co.uk

Counter Solutions
Counter Solutions
01/12/2005

Kinetic Solutions initiates links with Counter Solutions

Kinetic Solutions has just joined forces with Counter Solutions to enable customers to benefit from integrating Counter Solutions' cashless payments software with its own marketing leading Kx accommodation, conference and residential software.

The relationship will enable client companies in the business, industry, education and leisure sectors to benefit from:

  • An integrated conference management and EPOS solution
  • Card technology options and development capability

Anne-Marie Hunter, UK Sales Manager for Kinetic Solutions, says, “Kinetic continue to strive to develop technology to meet our customers’ business needs and our relationship with Counter Solutions will offer yet further benefits to those clients.”

Online Training
Online Training
01/12/2005

Online Training for Conference Management Software

When new staff start, or existing staff need additional Kx training, you don’t always want to send them away to complete training, or have to allocate a full day to it. To improve our service to you, we are now offering affordable specific online training on an hourly basis.

For more information email training@kinetic-solutions.co.uk


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